Refund and Returns Policy

Introduction

This Refund and Returns Policy outlines the terms and conditions governing returns, refunds, and exchanges for purchases made through https://www.borano.store. By using our website and making purchases, you agree to comply with this policy.

Return Eligibility

Timeframe for Returns

Items may be returned within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards
• Downloadable software products
• Personalized or custom-made items
• Items marked as final sale

Refund Process

Initiating a Return

To initiate a return, please contact our customer service team at [email protected] or +1 (725) 499-0666. You will need to provide your order number and the reason for the return.

Refund Method and Timing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected] or +1 (725) 499-0666.

Shipping for Returns

You are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Information

For any questions regarding this policy, please contact us:

• Email: [email protected]
• Phone: +1 (725) 499-0666
• Address: 3047 Northwest Highland Street, Las Vegas, Nevada 89156, United States

Policy Changes

We reserve the right to modify this Refund and Returns Policy at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review this policy periodically for updates.